Privacy Policy

Introduction

This policy explains what personal data we collect (e.g., when you use our website or buy services) and how it is shared, stored, and used. For questions or concerns about our use of your personal data, contact us using the details provided at the end of this policy. This policy may be updated periodically, so please review it regularly.

References to GDPR refer to the EU General Data Protection Regulation 2016/679 ("GDPR") and national laws implementing GDPR. If you're a resident of California, additional CCPA disclosures are provided at the end of this document.

Who are we?

Fixzy Limited uses AI to assess cars and homes, headquartered in Edinburgh, Scotland, with affiliates in various countries. More information can be found on the team and contact pages of our website.

What data is collected?

We collect certain information about you depending on your interaction with us. Personal data can identify you directly or indirectly, such as your name or identification number.

The personal data we collect includes:

  1. Information collected when you use our website:
    • Questions, queries, feedback, contact details.
    • IP address, geographic location, web browser details, and other technical information.
    • Information on how you use the website, using cookies and page tagging techniques.
  2. This data helps us manage and improve the website, respond to communications, and provide relevant products and services.
  3. Information you provide voluntarily:
    • Contact information for product or marketing information, query responses, or account setup.
    • Information for providing services and invoicing.
    • Personal data on CVs or other documentation for roles or contracts.
  4. Information from third-party sources:
    • Analytics providers, recruiters, social media organisations, and contractors.
    • Contact details, job titles, IP addresses, qualifications.

Sharing your personal data

We may share your personal data if legally required or to support our services. This includes group companies, service providers, potential buyers, professional advisers, and authorities. Legal bases for processing your personal data We process your personal data based on consent, contractual necessity, legitimate interests, or legal obligations.

Cookies

Our website uses cookies to collect information about how you browse. You can manage cookies through your browser settings. Types of cookies used include necessary, analytical, and personalised advertising cookies.

Where is your data stored?

Our servers are in the UK, but we operate globally. We ensure appropriate safeguards for international data transfers. Data security We implement measures to protect your data, including secure servers and strict procedures. Data retention We retain your personal data as long as necessary for the purposes collected and consider legal requirements when determining retention periods. Links between websites Our privacy policy only applies to our website. Check other websites' privacy policies when you follow links.

GDPR rights

You have rights to rectification, access, erasure, restriction of processing, objection, and complaint. To exercise your rights, contact privacy@fixzy.ai. Complaints If you are concerned about our data management, contact us. If unsatisfied, you can contact the Information Commissioner’s Office (ICO). Additional CCPA disclosures If you are a California resident, you have specific rights under the CCPA, including requesting information about our data collection and requesting deletion of your personal data.

Contact information